Web Portal – Latin Securities
Development of a custom web portal that centralizes the consultation of bonds and other financial assets. The solution enables clients to access up-to-date market quotes, review the historical performance of each instrument, and compare assets through different views, making investment analysis and decision-making more efficient.
Process Automation
Implementation of a Qflow-based automation ecosystem to manage critical business processes related to credit card applications, prepaid card issuance, and loan requests. The solution integrates OCA’s proprietary applications with external services for identity verification, security controls, and credit assessment, enabling branch and call center teams to process applications in real time while ensuring high availability, […]
Process Automation – Wally
Design and implementation of Qflow workflows to support internal operations during the rapid growth of the company’s digital wallet business. The solution automated employee management processes, quality and compliance workflows, as well as support and incident management processes.
Process Automation – Aquí Pago
Design and implementation of Qflow-based workflows to manage the onboarding of new payment collection locations. The solution centralizes evaluations, approvals, and compliance checks required before incorporating each merchant into the network.
Process Automation – Pago Express
Automation of the process for evaluating and onboarding new payment collection locations. The solution streamlines approvals, improves application traceability, and significantly reduces deployment times.
Process Automation – Pronto+
Automation of processes related to customer complaints, card requests and cancellations, and user account creation, modification, and deactivation. The platform helps ensure compliance with regulatory requirements while providing full traceability of every request and ensuring adherence to established deadlines.
Case Manager – URUTEC
Development of a Case Manager solution to manage and process fraud alerts related to domestic interbank transfers within BEVSA’s (Uruguay’s Electronic Stock Exchange) jurisdiction. The platform enables case analysis, risk list management, and continuous feedback to fraud detection models, improving their accuracy over time.
Process Automation – Banco Popular
Development of workflows to manage and track matters submitted to the Board of Directors, along with claims and service request modules. Built on the Qflow platform, the solution centralizes information, facilitates case tracking, and ensures compliance with the established deadlines for each matter.
Credit Application Automation – Banco Mercantil
Implementation of the bank’s loan application processes using Qflow business workflows. The solution improves operational traceability and streamlines the handling of financial requests. Internal back-office processes were also implemented, particularly user account management.
Administrative, commercial, and operational processes – Itaú
Use of Qflow to manage administrative, commercial, and operational processes, including product approval automation, claims management, and account opening for both individuals and legal entities. The solution integrates with core banking systems, credit bureaus, identity verification services, credit scoring engines, messaging platforms, and compliance tools to automate validations, streamline operations, and provide complete process traceability. […]